Shipping Fee
Standard Shipping:
Okinawa Prefecture : 2,000 yen (free shipping for purchases over 12,000 yen)
Outside Okinawa Prefecture: 700 yen (free shipping for purchases of 10,000 yen or more)
About delivery method
Shipping company: Yamato Transport / Sagawa Express / Japan Post
After receiving your order, we will ship it within about 3-5 days (excluding holidays).
Convenience store payment orders: After payment is made at a convenience store, your order will be shipped within approximately 3-5 days (excluding holidays).
Once shipped, we will notify you of the tracking number by email. After shipping, it will be delivered within about one week. (Excluding public holidays)
Please contact the shipping company for information on the status of your package.
Baggage Inquiry >>*We may use a delivery method different from that mentioned above without prior notice.
*Delivery may be delayed due to weather, traffic conditions, or holidays.
*If your package is returned due to the recipient being absent for an extended period of time or being unable to reach you by phone, please contact us as soon as possible by email at info@kakiss.store or via chat on our website.
*Please note that if you refuse to receive the package due to your own reasons, a return shipping fee and handling fee totaling 1,200 yen will be charged. This fee will be borne by the customer.
* Please note that if you use email addresses such as @i.softbank.jp, @icloud.co.jp, @ezweb.ne.jp, @docomo, or any part of @gmail, emails sent from the server (such as automatic reply emails) may be treated as spam and may not be received by the customer.